Insights

When we’re not actively solving higher education challenges, we’re thinking about them.

And writing about them. And reading about them. And talking about them. Collected here are the insights and resources that we’ve developed to help inspire colleges and universities toward greater relevance, including blog posts, white papers, presentations, videos and worksheets.

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Tending the Student Success Garden with The Major Key: Bloom Better with Smarter Methods

March 16, 2022

written by Amanda Sale

As I begin my work at RHB and transition from an institutional role into one of enrollment management consultant, I’m struck by the magnitude of the shift. I have spent many years elbow-deep in the daily activities of admissions and enrollment management, much like working in a flower garden (ironically my only gift in gardening…Read more

Interest or Intent? Part III: What Is Engagement?

October 26, 2021

written by Megan Miller

Over the past several weeks, Rick Bailey and I have explored the contrast between interest and intent for both our prospect and applicant pools. Rick kicked this off, reminding us that for students, interest and intent are entirely different mindsets; if we’re hoping to better understand our enrollment funnel, equating the two does a fundamental…Read more

Interest or Intent? Part II: Understanding the Journey of Digital

written by Megan Miller

In Part 1 of our series exploring interest versus intent, Rick Bailey discussed the important distinctions between general interest in our institution and an actual intent to take decisive action, be that submitting an application, paying a deposit or matriculating. The inquiry and enrollment processes have shifted significantly over the past decade, and the bulk…Read more

An Introduction to Advancement, Thanks to Slate

written by Josh Henry

My first experience with the day-to-day operations and technology needs of an institutional advancement office came through working with Slate at Technolutions. In 2019, an institution that I worked with through their implementation of Slate for admission made the decision to implement Slate for advancement in their existing database. Despite my strong knowledge of using…Read more

Why You Don’t Need to be Afraid of Performativity

written by Aimee Hosemann

In our study of 108 active higher education strategic plans, we discovered that by far, the most common theme in strategic plan goals or priorities was diversity, equity, inclusion and belonging (DEIB). Further, because DEIB-related initiatives were often distributed across all the goals in some plans, it became clear that some institutions were holistically reimagining…Read more

What Strategic Plans Reveal About Higher Ed Marketing

written by Rob Zinkan

This article previously appeared in Inside Higher Ed and it is posted here with permission of the author. What makes a strategic plan “strategic”? This question was at the heart of a 2020-21 study that my RHB colleague Dr. Aimee Hosemann and I led—with the research assistance of Connor LaGrange, graduate student from the Indiana…Read more

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