Insights

When we’re not actively solving marketing challenges in higher ed, we’re thinking about them.

And writing about them. And reading about them. And talking about them. Collected here are our insights and resources into all things related to higher education marketing, including white papers, presentations, videos, audio files, worksheets and the RHBlog.

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Bringing Clarity to Higher Education Brand Architecture

November 7, 2019

written by Rob Zinkan

During presentations about brand architecture, I often pose a couple of questions to attendees. How many aspire for their institution to be a branded house (leveraging a single master brand or parent brand across an entire organization and the organization’s multiple offerings)? Nearly every hand goes up. Next, how many of their institutions actually operate…Read more

The Case For and Against Generalization in Higher Ed Marketing

October 26, 2019

written by Sam Waterson

For much of my early career, I was engaged by clients to research and consult on the best way to communicate with millennials. Typically, this meant identifying a set of characteristics and preferences that afforded our clients the opportunity to better communicate with this target audience. It started with Neil Howe’s Millennials Rising, and then…Read more

Sales vs. Marketing: Why colleges and universities need both, and how they’re different.

October 24, 2019

written by Rick Bailey

Two hot-potato terms that higher ed leaders would just as soon not handle are “sales” and “marketing.” Many colleges and universities avoid them all together, doing their best to disassociate with anything from the world of business. In days still available to recent memory, it was possible to not engage those terms at all. Higher…Read more

What to Expect When You’re Expecting…Slate

October 9, 2019

written by Alex Williams

Congratulations, you’re getting Slate! You’ve read about it in forums, heard counselors gush over it at fairs, and quietly side-eyed that college down the road as they launched a new app and weirdly celebrated with a Slate-themed cake. Can it really be THAT good? If you’re good to to your Slate instance, the answer from…Read more

A Guide to AMA Higher Ed 2019

written by Rob Zinkan

I always look forward to the AMA Symposium for the Marketing of Higher Education and have enjoyed being involved over the years—whether that’s attending, presenting, podcasting about it on Higher Ed Live, or now serving on the conference committee. Next month’s conference marks the 30th year of AMA Higher Ed, the largest annual gathering of higher ed marketers, and the keynoters and overall program are especially strong.

RHB Reconfigures Leadership Structure

September 26, 2019

written by Rick Bailey

“I’ve been looking forward to this announcement and it brings me great satisfaction to share some of my responsibilities with these two remarkable colleagues. Their expertise, experience, commitment and passion for our work will unquestionably influence our path forward to an even greater extent. Our future with their elevated leadership looks very bright.” Rick Bailey,…Read more

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