Insights

“A time machine.” “A crystal ball.” “A vaccine…now.” If you were to gather a group of chief enrollment officers from around the country and grant them each one wish they can make on behalf of their institutions…well, let’s just say those wishes reflect this strange moment in which we all find ourselves. Earlier this month,…Read more

I’ve seen a lot of org charts. At RHB, we have the privilege of working with colleges and universities to help them maximize the effectiveness and efficiency of their marketing function. As part of a recent marketing and communications organizational assessment for a large academic college at a public research university, we conducted a competitive…Read more

Your frontline sales staff carries the weight of finding, promoting, compelling, convincing, engaging and securing the members of the incoming class. That’s quite a load of responsibility to carry for people we often take for granted. Often, we consider these warriors as mere entry-level, low-salaried starters rather than the first faces of our institutions. I…Read more

When it comes to communicating about your institution, you have thousands of mouths to feed. And most of the time, everyone is hungry. Right now, though, it may seem that there’s absolutely not enough of you to get to everyone who needs your attention. Students, faculty, staff, alumni, parents, prospects, donors, neighbors, community leaders, peers…Read more

We collected snippets of our own perspectives, rather than write from a single point of view. Our collective ability to see from multiple vantage points is one of our strengths. We hope you will be inspired to look deeper to see which ideas, opportunities or new considerations you can unearth and employ at your own campus.

Almost every client we speak with right now is in the midst of creating, evaluating or focusing on scenarios to describe the path forward when limitations are lifted post-pandemic. Without knowing specific dates, details about anticipated economic recovery or ongoing health-related behavioral guidelines, we’re hearing from campus administrators who are stymied. We’ve been advising that…Read more