Insights

When we’re not actively solving marketing challenges in higher ed, we’re thinking about them.

And writing about them. And reading about them. And talking about them. Collected here are our insights and resources into all things related to higher education marketing, including white papers, presentations, videos, audio files, worksheets and the RHBlog.

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Relationships, People! Focusing on Personal Relationships Yields Revenue

April 14, 2021

written by Rick Bailey

Either because of or in spite of the COVID-19 pandemic, this academic year seems to have flown by. I’m finding it difficult to believe we are just weeks away from fiscal year’s end. Because I began my career in the development office of my alma mater, my heart still races a bit the closer we…Read more

Making your investment in Slate portals pay off

February 24, 2021

written by Megan Miller

A few weeks ago, a user posted to the r/ApplyingToCollege subreddit asking fellow Redditors which schools’ application portals stood out, and the responses were exactly what you’d expect from Reddit: a blend of useful insights and brutal honesty, all seasoned with a heavy dose of attitude. (By the way, if you aren’t monitoring r/ApplyingToCollege, you’re…Read more

Bringing Clarity to Higher Education Brand Architecture

November 7, 2019

written by Rob Zinkan

During presentations about brand architecture, I often pose a couple of questions to attendees. How many aspire for their institution to be a branded house (leveraging a single master brand or parent brand across an entire organization and the organization’s multiple offerings)? Nearly every hand goes up. Next, how many of their institutions actually operate…Read more

The Case For and Against Generalization in Higher Ed Marketing

October 26, 2019

written by Sam Waterson

For much of my early career, I was engaged by clients to research and consult on the best way to communicate with millennials. Typically, this meant identifying a set of characteristics and preferences that afforded our clients the opportunity to better communicate with this target audience. It started with Neil Howe’s Millennials Rising, and then…Read more

Holding On During the Summer

June 27, 2019

written by Rick Bailey

The summer is flying by. Besides hoping those deposited students show up at registration or orientation, what are you doing to ensure they all show up this fall? Realizing the overdone-ness of this analogy, I intend to use it to make a point. Don’t rule me out yet. The process of recruitment has load of similarity…Read more

Dealing with Dissenters

June 26, 2019

written by Rick Bailey

Change is good, right? Then why is it that new ideas and fresh approaches are met with disapproval? We’ve had opportunity to observe hundreds of campus communities in our work. Our site visits allow us deep familiarity with many campuses enabling us to note with confidence that no campus is without its share of dissidents,…Read more

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