When we’re not actively solving higher education challenges, we’re thinking about them.
And writing about them. And reading about them. And talking about them. Collected here are the insights and resources that we’ve developed to help inspire colleges and universities toward greater relevance, including blog posts, white papers, presentations, videos and worksheets.
Rethinking KPIs in the Recruitment Pipeline
July 24, 2025
What Gets Measured Gets Done Ask most enrollment leaders what they’re tracking, and you’ll get a familiar list: inquiries, applications, admits, visits and deposits. Add a few conversion rates, geographic and demographic drilldowns, and comparisons to the previous two cycles, and voila: you have a dashboard.. But if the past few years have taught us…Read more
Campus Visits Part II: Creating a Seamless Digital-to-Physical Campus Visit Experience
May 22, 2025
In our last piece on rethinking and redesigning your campus visit experience, we explored ways to enhance the persuasive power of an in-person visit. Prospective students and their supporters deserve a welcoming, informative and compelling experience—one that acknowledges the effort and investment they make to step onto campus. But how to get them there in…Read more
The Campus Visit: In-Person Vibes and Virtual Values
October 29, 2024
This is the first in a two-part series about maximizing prospective students’ campus visit experiences, this time featuring on-campus events. In-person campus tours are one of our favorite experiences. Even if we’ve been to a campus many times, we love listening to a student tour guide describe the research they do with faculty in a…Read more
You Can’t Change Perception Without Changing Position
July 31, 2024
Articulating your market position and influencing your brand are sequential and separate efforts. In our work in higher ed, we see positioning (even used correctly) mistaken for “branding” all the time. Securing your market position in order to affect brand perception is the right sequence. But let’s be clear: these are not the same. Modifying…Read more
Academic Advice for Future Enrollment Professionals
March 27, 2024
Picture this dream scenario: You have a bright, talented and hungry first-year admissions tour guide you already know you want on your enrollment team when they graduate. Today, that student comes to you and asks, “What courses can I take over the next four years to help me help my alma mater when you hire…Read more
Prepare to Launch: Going Live with Slate
March 15, 2024
The process of launching your Slate database can be an intimidating one, but it doesn’t have to be. Having completed hundreds of implementations with institutions of all types, the RHB team has developed a pre-flight checklist and identified best practices for both first-time implementations and ongoing cycle prep to help you navigate your start with…Read more